Museo Nacional Thyssen-Bornemisza
Logistics Guide

Yes, the Thyssen is considered one of the most accessible museums in Madrid. The entrance is at street level with no thresholds. Inside, all levels are connected by spacious elevators. The floors are ultra-smooth ($0\text{Hz}$ vibration), making it ideal for manual wheelchairs. The museum also provides free loaner wheelchairs and portable stools. The galleries are wide and the lighting is designed to be high-contrast but low-glare, aiding those with visual impairments.

Excellent PMR restrooms are located on the Ground Floor ($0$) and the Basement ($-1$). They feature automated doors, emergency assistance pull-cords, and support rails. They are very spacious ($2.1\text{-meter}$ turning radius), allowing for a wheelchair and an assistant. The cleanliness is of a five-star hotel standard.

The best drop-off is at 'Calle de Zorrilla, 2' ($40.416100, -3.694800$), at the side entrance. It is a quiet street with a flush curb. Avoid the main Paseo del Prado drop-off during rush hour, as it is very busy and the distance to the entrance is slightly longer.

The Thyssen has a 'warm and intimate' sensory profile. Acoustically, it is very quiet ($45\text{dB}$), thanks to the carpets and wood finishes in many galleries. Visually, the walls are painted in warm terracotta tones, which provide a relaxing backdrop compared to the stark white of other museums. Physically, the environment is 100% stable ($0\text{Hz}$). It is the least overwhelming of the three major Madrid art museums.

Tuesday to Friday at 10:00 AM. Avoid Mondays (when the permanent collection is free) as the crowd levels rise significantly. Late Saturday afternoons are also surprisingly quiet, offering a peaceful experience with the artworks.

Ask at the cloakroom: '¿Dónde está el ascensor para la segunda planta?' (Where is the lift for the second floor?). For the restroom: '¿Dónde está el baño para personas con movilidad reducida?' (Where is the bathroom for people with reduced mobility?).