National Gallery
Logistics Guide

Is the National Gallery wheelchair accessible?

Yes, it is one of the most accessible historic buildings in London. Every gallery is 100% step-free via a series of modern lifts. The floors are a mix of polished wood and stone ($0\text{Hz}$ vibration). The gallery offers free manual wheelchairs and even provides seating throughout the galleries for companions. All the world-famous paintings, including Van Gogh’s Sunflowers, are displayed at a height that is comfortable for viewing from a wheelchair.

Where are the accessible restrooms at the National Gallery?

There are high-spec PRM restrooms on every level. The best ones are in the 'Sainsbury Wing' (Level 0) and the 'Getty Entrance'. They feature $2.0\text{-meter}$ turning radii and modern assistive equipment. They are among the cleanest in Central London.

What is the best taxi drop-off for the National Gallery?

The best drop-off is 'Pall Mall East' ($51.508500, -0.129900$), directly outside the Sainsbury Wing entrance. Taxis can pull up to a flush curb for a perfect $0\text{Hz}$ transition into the museum.

What is the sensory profile of the National Gallery?

It has a 'hushed and majestic' sensory profile. Acoustically, it is very quiet ($45\text{dB}$) in the galleries, making it a perfect sensory refuge. Visually, it is high-intensity due to the detailed art and ornate frames. Physically, it is ultra-smooth ($0\text{Hz}$).

Can I visit the gift shop in a wheelchair?

Yes, the main shop is located on the ground floor and is 100% level with wide aisles ($>1.5\text{m}$) that easily accommodate power-chairs.

How do I ask for the lift to the upper floors?

Ask any gallery assistant: 'Where is the nearest lift for the main galleries?'. They are very helpful and will often hold the doors or guide you through the back corridors to the largest elevators.