Churchill War Rooms
Logistics Guide
Platform
WestminsterExit Goal
Churchill War RoomsImmediate Exit Command
"Use the Westminster station lift to Bridge St; the entrance is via a ramp on Horse Guards Road"
Logistics Intelligence
Is the Churchill War Rooms wheelchair accessible?
Yes, the entire underground bunker has been retrofitted for 100% accessibility. There are lifts to take you from street level down to the bunker. Once inside, the path is level with smooth resin floors ($0\text{Hz}$ vibration). Some corridors are narrow ($1.2\text{m}$), so large power-chairs should navigate carefully. The museum also provides free manual wheelchairs.
Where are the accessible restrooms at the War Rooms?
There are excellent PRM restrooms located at the start of the museum circuit and near the 'Switchboard Room'. They feature $1.8\text{-meter}$ turning radii and modern support rails. They are very clean and well-lit.
What is the best taxi drop-off for the War Rooms?
The best drop-off is 'Horse Guards Road' ($51.502200, -0.129300$), directly at the museum entrance. The taxi can stop in the designated bay, and the ramp will land on a perfectly flat pavement leading to the museum's accessible entrance.
What is the sensory profile of the War Rooms?
It has a 'claustrophobic and hushed' sensory profile. Acoustically, it is very quiet ($45\text{dB}$) due to being underground. Visually, it is low-light (to preserve documents) with high-contrast displays. Physically, it is ultra-smooth ($0\text{Hz}$). For those who dislike tight spaces, it can feel a bit enclosed.
Are the displays easy to see from a wheelchair?
Yes, the 'Churchill Museum' section uses interactive tables and displays set at a lower height ($80\text{cm}$), specifically designed to be reachable and viewable from a seated position. The glass partitions for the Map Room are floor-to-ceiling, providing a perfect view.
How do I ask for the entrance lift?
Tell the staff at the front desk: 'I need the lift to the bunker, please.' A member of staff will usually accompany you to ensure the elevator is ready and the route is clear.