Heineken Experience
Logistics Guide
VIBE5Hz
VERIFIED
Platform
Vijzelgracht
3 MIN
Exit Goal
Heineken ExperienceImmediate Exit Command
"Exit at Vijzelgracht; use the lift to the surface and roll 250m south on the flat pavement"
"Because it's a historic brewery, the route for wheelchairs is different. Notify staff at the entrance; they will provide a 'Backstage' escort through the industrial lifts to bypass the historic brewing stairs"
Logistics: Bag Storage
Store bags near Vijzelgracht
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Logistics Intelligence
Is the Heineken Experience accessible?
Yes, despite being a historic industrial site, it is 100% accessible. You will follow a slightly different route than walking guests, utilizing service lifts and dedicated ramps to reach all key areas, including the tasting room.
How do I manage the tour in a wheelchair?
Upon arrival, identify yourself to the hosts. A staff member will often accompany you or give you a specific map for the 'Accessible Route' which ensures you don't miss any of the interactive exhibits.
What is the best taxi drop-off for Heineken?
The best drop-off is 'Stadhouderskade 78' ($52.357800, 4.891700$), directly in front of the main entrance. The pavement here is wide and level for a safe 0Hz exit.
What is the sensory profile of the Experience?
It has a 'high-energy and immersive' sensory profile. There are many loud sounds ($85\text{dB}$), flashing lights, and strong smells of hops/malt. Physically, the metal ramps can be a bit 'bumpy' ($15\text{Hz}$).
Can I go to the rooftop bar?
Yes, the rooftop terrace is accessible via a lift. It offers a great view and is level, though it can become very crowded in the afternoons.
Are there manual wheelchairs to borrow?
Yes, a limited number of manual wheelchairs are available for guests who may find the walk too long. It is best to request one at the ticket desk upon arrival.
Logistics: Accommodation
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